Last Updated: August 31, 2026
Welcome to Case Creators. These Terms and Conditions (“Terms”) govern your access to and use of the Case Creators website and related services (collectively, the “Services”), operated by House of Bijan FZ-LLC. By accessing or using our Services, you agree to be bound by these Terms.
1. Description of Services
Case Creators, operating under House of Bijan FZ-LLC, provides an online e-commerce platform that allows users to design, customize, and purchase personalized printed phone cases for dispatch and delivery.
2. User-Generated Content and Intellectual Property
Our Services allow you to upload images, designs, graphics, or text (“User Content”) to be printed onto phone cases. By utilizing this feature, you agree to the following:
Ownership and Rights
You retain all ownership rights to your User Content. You represent and warrant that you own or have the necessary licenses, rights, and permissions to use and authorize Case Creators to print the uploaded materials.
Copyright and Trademark Infringement
Case Creators strictly prohibits the printing of copyrighted materials, trademarks, or intellectual property belonging to third parties without explicit authorization. We assume no liability for intellectual property violations committed by users through our online platform.
Prohibited Content
You may not upload or print content that is unlawful, defamatory, obscene, pornographic, harassing, or threatening. We reserve the right to refuse service or cancel any order containing a design that violates these guidelines.
3. Purchases, Pricing, and Payments
Pricing
All prices are displayed on the website at the point of purchase. Prices are subject to change without prior notice.
Payment Processing
All transactions are processed directly on the Case Creators website via the Network International payment gateway. By submitting payment information, you grant us the right to provide such information to Network International to facilitate the transaction.
Order Confirmation
Payment must be completed and authorized in full before the printing and dispatch process initiates. All transactions are final upon authorization, subject to our refund policy.
4. Returns, Refunds, and Replacements
Due to the highly customized nature of our products, our return and replacement policy is strictly enforced. We conduct comprehensive quality control checks on all cases before they are dispatched to ensure the highest standards.
Defective Products
If a phone case arrives structurally defective or with a severe manufacturing error, you must contact our customer support team within 30 days of receiving the item. Upon verification of the defect, we will provide a replacement case at no additional cost.
User Error
We do not offer returns, refunds, or replacements for user errors. This includes, but is not limited to, changes of mind regarding the uploaded photo or design, uploading low-resolution images, or selecting the incorrect phone model during checkout. Please review your order carefully before finalizing payment.
5. Limitation of Liability
To the maximum extent permitted by applicable law, House of Bijan FZ-LLC, doing business as Case Creators, and its affiliates, directors, or employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of, or inability to access or use, the Services;
- Any conduct or content of any third party on the Services; or
- Unauthorized access, use, or alteration of your transmissions or content.
6. Indemnification
You agree to defend, indemnify, and hold harmless House of Bijan FZ-LLC and Case Creators from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your violation of these Terms or your infringement of any third-party intellectual property rights through the User Content you choose to upload and print.
7. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, without regard to its conflict of law provisions. Any dispute arising from or relating to the subject matter of these Terms shall be subject to the exclusive jurisdiction of the courts located in Dubai, UAE.
8. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by updating the date at the top of these Terms and posting the new Terms on our website. Continued use of the website following any changes constitutes acceptance of the new Terms.
9. Contact Information
If you have any questions about these Terms, require support with an order, or need to report a defect, please contact us at:
Legal Entity: House of Bijan FZ-LLC
Email: info@casecreator.ae
Phone: +971 4 577 3289